We collect information in the following ways:

When you register for an account, claim or create a listing, or otherwise interact with the Site, we may collect:

• Full name and professional name or agency name
• Email address and phone number
• Mailing or business address
• Insurance license number(s) and state(s) of licensure
• Professional biography, specialties, and credentials
• Profile photo or agency logo
• Payment and billing information (processed securely through third-party payment processors)
• Any other information you choose to include in your profile or submit through the Site

When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, time spent on pages, and referring URLs
• Clickstream data and navigation patterns
• Date and time of your visit

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Site, analyze usage patterns, and deliver relevant content. You may configure your browser to refuse cookies; however, doing so may limit certain features of the Site. By continuing to use the Site, you consent to our use of cookies as described in this Policy.

We may receive information about you from third-party sources, including payment processors, analytics providers, and publicly available databases, such as state insurance licensing registries used to verify agent credentials.

We use the information we collect for the following purposes:

• To create, manage, and display your directory listing and profile
• To verify your identity and insurance license status
• To process payments and manage your subscription or account
• To communicate with you about your account, listings, or Site updates
• To send administrative notices, security alerts, and support messages
• To send marketing and promotional communications (you may opt out at any time)
• To improve, personalize, and optimize the Site and our services
• To monitor and analyze usage trends and Site performance
• To detect, investigate, and prevent fraudulent or unauthorized activity
• To comply with applicable laws, regulations, and legal obligations
• To enforce our Terms of Service and other policies
• To respond to consumer inquiries or complaints about a listing

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Information you include in your public directory profile — such as your name, agency name, contact details, license information, specialties, and biography — is visible to all visitors of the Site. You are responsible for determining what information you choose to make publicly available in your profile.

We may share your information with trusted third-party vendors and service providers who assist us in operating the Site, including payment processors, hosting providers, email delivery services, analytics platforms, and customer support tools. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

We may disclose your information if required to do so by law or in response to a valid subpoena, court order, or government request, or if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of the Company; (c) prevent or investigate possible wrongdoing in connection with the Site; or (d) protect the safety of users or the public.

In the event of a merger, acquisition, sale of assets, financing, or other business transaction, your information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a materially different privacy policy.

We may share your information with third parties when you have given us your explicit consent to do so.

We retain your personal information for as long as your account is active, as necessary to provide you with our services, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you close your account or request deletion of your information, we will remove your personal data from active systems within a reasonable time, except where retention is required by law or legitimate business necessity. Certain information may remain in backup systems for a limited period following deletion.

You may access and update the information in your account profile at any time by logging into your account. If you need assistance correcting inaccurate information, please contact us at the email address below.

You may request deletion of your account and associated personal information by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes, and that deletion of your account will result in removal of your directory listing.

You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that even after opting out of marketing communications, you will continue to receive transactional and administrative messages related to your account.

You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features of the Site.

Florida residents may have additional rights under applicable state law. If you are a Florida resident and wish to exercise any such rights, please contact us using the information provided in Section 11 of this Policy.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION. BY USING THE SITE, YOU ACKNOWLEDGE AND ACCEPT THAT YOU PROVIDE YOUR PERSONAL INFORMATION AT YOUR OWN RISK.

If you believe your account or information has been compromised, please contact us immediately at [email protected].

The Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every website you visit.

The Site may integrate with third-party services such as Google Maps, payment processors, and communication tools (including 3CX). Your use of those integrated features is subject to the privacy policies of those third parties.

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take prompt steps to delete such information. If you believe we may have collected information from a minor, please contact us immediately.

We may use third-party analytics tools such as Google Analytics to help us understand how users interact with the Site. These tools may use cookies and similar technologies to collect information about your use of the Site and report website trends. You can learn about Google’s practices at policies.google.com/privacy.

We do not allow third-party advertisers to serve ads on the Site or use your information for behavioral advertising without your consent.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. In some cases, we may provide additional notice such as adding a statement to our homepage or sending you a notification.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: